Privacy Policy
Last updated: July 21, 2026
This Privacy Policy explains what information ServiceWizard LLC ("ServiceWizard," "we," "us," or "our") collects and how we use it when you use the ServiceWizard mobile app, website, and related services (the "Service").
Information Collected
Depending on how you use ServiceWizard, we may collect:
- Name
- Phone number
- Business information
- Customer information entered into ServiceWizard
- Payment information (processed by Stripe)
- Device information
- IP address
- Usage analytics
- Crash reports
- Location (if using maps)
- Photos uploaded for AI Service Analyzer
Third-Party Services
We use third-party services to operate and improve ServiceWizard, including:
- Firebase
- Stripe
- RevenueCat
- OpenAI
- Google Maps
- Apple
- Twilio / Telnyx (SMS messaging providers)
- Expo
These providers may process data on our behalf under their own privacy policies. Payment card details are handled by Stripe and are not stored on ServiceWizard servers.
How Information Is Used
We use information to:
- Provide the Service
- Process payments
- Send reminders and notifications
- Power AI analysis features
- Provide customer support
- Improve the platform
- Prevent fraud and abuse
User Rights
You may:
- Access your data
- Update your information
- Delete your account
- Request data removal
To request access, updates, or deletion, email contact@servicewizardapp.com or follow the steps on our Delete Account page.
Data Security
We use industry-standard safeguards, including encryption in transit and secure cloud storage, to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access, alteration, and disclosure.
Children's Privacy
ServiceWizard is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to delete it.
Contact
For privacy questions, contact us at contact@servicewizardapp.com.